Returns & Refunds

Returns — Defective Items Only

We accept returns only for defective or damaged items. We do not accept returns for size changes, colour preferences, or change of mind.

Return Window

Report defective items within 5 days of delivery. No claims accepted after 5 days.

How to Raise a Return

1. WhatsApp clear photos of the defective item within 5 days of delivery
2. Include your Order ID and describe the defect clearly
3. Our team will respond within 2 business days

Resolution

Approved claims are resolved via replacement or credit note at our discretion. No cash refunds unless product is unavailable for replacement.

Refunds

Refunds for cancelled orders (before dispatch) are processed within 5–7 business days to the original payment method via Cashfree.